FREQUENTLY ASKED QUESTIONS

Shipping & Delivery Q: How long does shipping take? A: Standard shipping takes 7-15 business days, express shipping 3-7 business days.

Q: Do you ship internationally? A: Yes, we ship worldwide. Shipping costs are calculated at checkout.

Q: Do I have to pay customs fees? A: International customers are responsible for any customs duties or taxes.

Products & Usage Q: Are your beauty devices safe to use? A: Yes, all our devices meet international safety standards and come with detailed instructions.

Q: Do products come with warranty? A: Yes, all devices include a 1-year manufacturer warranty.

Q: How do I know which device is right for me? A: Check our product descriptions or contact us at support@thehiveshop.net for personalized advice.

Returns & Refunds Q: Can I return a product? A: Yes, you have 30 days to return unused items in original packaging.

Q: How do I start a return? A: Contact us at support@thehiveshop.net with your order number.